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Situation Room

The Situation Room

Click any deal. Get the brief. In about a minute.

The Situation Room is what opens when you click into a deal in Opsight. It reads everything the system knows about the deal — your CRM data, the answers you captured in the Checklist, anything you noted in Coach's Office Hours, the patterns from similar deals you've closed and lost — and gives you the brief.

What you see when it opens

The score, across all six dimensions

Each NOVA-6 dimension scored 0–100. You see strengths and gaps at a glance. A 78 in Needs Discovery and a 32 in Alignment Strategy tells you where this deal is solid and where it's about to slip.

The gap that matters most

Of the six dimensions, NOVA flags the one most worth fixing right now — based on the stage, the urgency, and what's been moving on this deal lately. Not "you have five gaps." One gap, with the reason it's first.

Three next moves, drafted

Specific. Worded for your style. Often something you can do in five minutes — send the email NOVA drafted, ask the question on the next call, get the introduction your champion has been promising.

The Checklist for this stage

A subset of the 27 questions every elite seller asks — only the ones that matter for the stage this deal is in. Check them as you ask, paste in what the buyer said. More on the Checklist.

How to use it

  • Open it before any meeting with a buyer on this deal. The brief takes 60 seconds to scan and tells you what to ask and what to listen for.
  • Use the drafted moves directly. The email NOVA drafts is meant to send. The question is meant to ask. Edit if you want — most reps don't, after the first week.
  • Update the Checklist after every conversation. This is how the next brief gets sharper. Every answer you capture changes the score and the recommended next move.

When the brief feels off

If the Situation Room is recommending the wrong move, it's almost always because context is missing. Two ways to fix it:

  • 1.Fill in the Checklist items you've already covered. If you asked the question and didn't capture the answer, the brief doesn't know you covered it.
  • 2.Drop a note in Coach's Office Hours. A reorg, a new competitor, a moved board meeting, a champion going quiet — these don't show up in the CRM. Two sentences is enough. More on Coach's Office Hours.

A note on the score

The number is a tool, not a verdict. A 92 doesn't mean the deal closes; a 41 doesn't mean it's dead. The score tells you where to look. The brief tells you what to do.

    The Situation Room | NOVA Guides